Terms & Conditions

1. Who You Are Contracting With

These Terms & Conditions ("Terms") are a legally binding agreement between you ("User," "you," or "your") and Ginsley ("Ginsley," "we," "us," or "our"). By creating an account, accessing, or using the Ginsley service (the "Service"), you agree to be bound by these Terms. If you do not agree, do not access or use the Service.

If you are using the Service on behalf of an organization, you represent that you have full authority to bind that organization to these Terms, and "you" refers to that organization.

2. Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use the Service. By using the Service, you represent and warrant that you meet these requirements.

3. Nature of the Service — No Legal Advice; No Responsibility for Outcomes

Ginsley provides AI-assisted tools that help users organize legal information, draft documents, and track court procedures. You expressly acknowledge and agree to ALL of the following:

• Ginsley is NOT a law firm and does NOT provide legal advice, legal counsel, or legal representation of any kind.
• No use of the Service creates an attorney-client relationship between you and Ginsley or any of its employees, contractors, or affiliates.
• Ginsley has NO responsibility whatsoever for the outcome of any legal matter, court proceeding, arbitration, administrative action, or filing, regardless of whether you used, relied upon, or were influenced by any output, suggestion, draft, or information generated by the Service.
• A negative legal outcome — including a lost case, an adverse judgment, a dismissed filing, a missed deadline, or any other unfavorable result — does not, under any circumstances, give rise to any claim, liability, or obligation on the part of Ginsley.
• You are solely and exclusively responsible for all legal decisions you make, all documents you file, and all consequences arising therefrom.

You should consult a licensed attorney for legal advice specific to your situation before taking any legal action or relying on any content generated by the Service. These limitations apply regardless of how the Service was used, whether outputs appeared accurate, and whether Ginsley was aware of the legal matter at issue.

4. Assumption of Risk

BY USING THE SERVICE, YOU EXPRESSLY ASSUME ALL RISKS ASSOCIATED WITH:

• The accuracy, completeness, timeliness, or fitness for purpose of any AI-generated output;
• The use of any draft document, legal summary, procedural guidance, or other content produced by the Service in any legal proceeding or filing;
• Reliance on the Service in lieu of consulting a licensed attorney;
• Any outcome, consequence, or liability arising from any legal matter in which Service outputs were used.

You acknowledge that AI-generated legal content carries inherent limitations and that outcomes in legal matters depend on facts, circumstances, judicial discretion, and other factors entirely outside Ginsley's knowledge or control.

5. Accounts and Credentials

You must provide accurate, current, and complete registration information and keep it up to date. You are solely responsible for safeguarding your login credentials and for all activity that occurs under your account, whether or not authorized by you. Notify us immediately at support@ginsley.com of any unauthorized access or security breach.

6. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You will not:

• Use the Service for any unlawful, fraudulent, abusive, or harmful purpose;
• Attempt to practice law or hold yourself out as an attorney using Service outputs;
• Misrepresent AI-generated content as the work of a licensed attorney;
• Send spam or transmit malware, viruses, or other harmful code;
• Infringe the intellectual property or privacy rights of any third party;
• Probe, scrape, reverse engineer, or interfere with the security or integrity of the Service;
• Attempt to bypass usage limits, access controls, or content filters;
• Use the Service to assist in any filing, proceeding, or representation that constitutes the unauthorized practice of law.

7. AI-Generated Output

The Service uses artificial intelligence to generate summaries, drafts, suggestions, and other content. You expressly acknowledge that:

• Outputs may be inaccurate, incomplete, outdated, or inappropriate for your specific legal situation;
• Outputs are NOT a substitute for the advice of a licensed attorney and should not be treated as such;
• You are solely responsible for reviewing, verifying, and independently assessing all outputs before relying on, submitting, or filing them;
• Ginsley makes no representation that any output complies with the laws, rules, or procedures of any jurisdiction;
• The same prompt may generate different outputs at different times; consistency is not guaranteed.

Ginsley may remove content, restrict outputs, or suspend accounts to comply with applicable law, protect third-party rights, or prevent misuse, at its sole discretion.

8. Intellectual Property

Ginsley and its licensors retain all right, title, and interest in and to the Service, including all software, models, documentation, branding, and underlying technology. Subject to these Terms, Ginsley grants you a limited, non-exclusive, non-transferable, revocable license to use the Service solely for its intended purpose.

You may not reverse engineer, decompile, resell, sublicense, redistribute, or circumvent any technical limitation of the Service. You retain ownership of content you upload and grant Ginsley a limited license to host, process, and display that content solely to provide the Service to you.

9. Payments, Billing, and Subscriptions

Payments made through the Service are processed by Stripe, Inc. ("Stripe"), a third-party payment processor. Stripe securely handles the transmission and processing of your payment information. Ginsley does not store your full payment card details.

Stripe's handling of your payment data is governed by the Stripe Services Agreement, available at stripe.com/legal, and Stripe's Privacy Policy, available at stripe.com/privacy.

Ginsley is the seller of record for all orders placed through the Service. Ginsley — not Stripe — is directly responsible for order fulfillment, customer service inquiries, billing questions and disputes, refunds and returns (see Section 10), and tax calculation, collection, and remittance.

Applicable sales tax, VAT, GST, or other transaction taxes are calculated and collected at checkout based on your billing location. Tax calculation is handled automatically via Stripe Tax. You are responsible for any taxes not collected at the time of purchase that may be owed under your local law.

Invoices and payment receipts are issued directly by Ginsley following each successful transaction. You can access your billing history at any time through your account dashboard.

Subscriptions renew automatically at the end of each billing period unless cancelled in advance through your account settings. By subscribing, you authorize Ginsley to charge your payment method on file for each renewal period at the then-current subscription price, unless we notify you of a price change in advance as required by law. It is your responsibility to cancel before the renewal date to avoid charges.

If a scheduled renewal payment fails, Ginsley may retry the charge over a reasonable period. If payment is not successfully collected, we reserve the right to suspend or terminate your access to the Service until payment is resolved.

10. Refunds

Refunds are governed by our Refund Policy and are processed by Ginsley directly through Stripe. Dissatisfaction with a legal outcome, a court decision, or AI-generated content does not constitute grounds for a refund.

11. Service Availability

We work to keep the Service reliable, but we do not guarantee that it will be uninterrupted, error-free, or available at all times. We may modify, suspend, or discontinue any feature or the Service itself at our discretion, with or without notice. Ginsley is not liable for any harm resulting from unavailability or modification of the Service.

12. Suspension and Termination

We may suspend or terminate your access to the Service, with or without notice, if you: (a) materially breach these Terms; (b) fail to pay any amount when due; (c) create a security, fraud, or abuse risk; or (d) engage in repeated or serious policy violations. Upon termination, your right to use the Service ends immediately. We may make your data available for export for a reasonable period before deletion, except where prohibited by law.

13. Disclaimers

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:

• THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND.
• GINSLEY EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
• GINSLEY MAKES NO WARRANTY THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT ANY OUTPUT WILL BE ACCURATE, COMPLETE, RELIABLE, OR SUITABLE FOR ANY LEGAL PURPOSE.
• GINSLEY DOES NOT WARRANT THAT USE OF THE SERVICE WILL RESULT IN ANY PARTICULAR LEGAL OUTCOME OR THAT ANY FILING OR DOCUMENT PRODUCED WITH THE SERVICE WILL BE ACCEPTED BY ANY COURT, AGENCY, OR AUTHORITY.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:

• GINSLEY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE FEES YOU PAID TO GINSLEY (VIA STRIPE) IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
• GINSLEY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, COST OF SUBSTITUTE SERVICES, OR ANY HARM ARISING FROM A LEGAL PROCEEDING OR ITS OUTCOME.
• GINSLEY WILL NOT BE LIABLE FOR ANY DAMAGES, LOSSES, OR CLAIMS ARISING FROM YOUR RELIANCE ON AI-GENERATED OUTPUT, A COURT RULING, AN ADVERSE LEGAL OUTCOME, OR ANY FILING MADE USING SERVICE CONTENT.

These limitations apply regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise) and even if Ginsley has been advised of the possibility of such damages. These limits do not apply to fraud or to liability for death or personal injury caused by negligence where such limitation is prohibited by law.

15. Dispute Resolution — Mandatory Arbitration and Class Action Waiver

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that cannot be resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will be conducted in Minnesota. The arbitrator's decision will be final and binding.

CLASS ACTION WAIVER: YOU AND GINSLEY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person's claims.

Either party may seek emergency injunctive relief from a court of competent jurisdiction to prevent irreparable harm pending arbitration. Nothing in this section prevents either party from filing a claim in small claims court for disputes within that court's jurisdiction.

You have 30 days from first accepting these Terms to opt out of arbitration by sending written notice to legal@ginsley.com. Opting out does not affect any other provision of these Terms.

16. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Minnesota, United States of America, without regard to its conflict-of-laws principles. For any dispute not subject to arbitration under Section 15, you consent to the exclusive jurisdiction of the state and federal courts located in Hennepin County, Minnesota, and waive any objection to venue or inconvenient forum.

Nothing in this section limits mandatory consumer protection rights that cannot be waived under the law of your jurisdiction.

17. Indemnification

You agree to defend, indemnify, and hold harmless Ginsley and its officers, directors, employees, contractors, and affiliates from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your content or data uploaded to the Service; (b) your use of or reliance on any Service output; (c) your violation of these Terms; (d) your violation of any law or third-party rights; or (e) any legal proceeding, filing, or outcome associated with your use of the Service.

18. Unauthorized Practice of Law

Ginsley is not licensed to practice law in any jurisdiction. The Service does not and cannot provide legal advice, legal representation, or services that constitute the practice of law. You acknowledge that you are responsible for ensuring your own compliance with the rules governing the unauthorized practice of law in your jurisdiction, and that Ginsley bears no responsibility for any violation thereof.

19. Assignment, Force Majeure, and Severability

You may not assign or transfer these Terms or any rights hereunder without Ginsley's prior written consent. Ginsley may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets without your consent. Neither party is liable for delays or failures caused by circumstances beyond reasonable control (force majeure).

If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

20. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via the Service or by email at least 14 days before the effective date. Your continued use of the Service after the effective date constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service before the effective date.

21. Entire Agreement

These Terms, together with the Privacy Policy and Refund Policy, constitute the entire agreement between you and Ginsley regarding the Service and supersede all prior agreements, representations, and understandings. No waiver of any provision of these Terms will be effective unless in writing. Headings are for convenience only and do not affect interpretation.