Refund Policy

No refunds; cancel anytime

Ginsley does not offer refunds for subscription payments, including partial billing periods. You may cancel your subscription at any time through your account settings.

When you cancel, your subscription will remain active through the end of your current billing period, and you will not be charged again after that. You will continue to have access to the Service until the end of the period you already paid for.

Failed or disputed charges

If you believe you were charged in error, contact Ginsley support through the in-app help channel with the email address you used at checkout, and we will review the charge.

Exceptions

We will of course honor refund obligations required by applicable consumer protection law, including statutory rights of withdrawal that may apply in your jurisdiction.

Questions

For any billing-related question, contact Ginsley through the in-app support channel or by emailing the address listed on our contact page.